Voconiq is a data science, research and community engagement company that bridges the gap between communities and the companies, industries and governments that work within and alongside them. Voconiq was established in 2019 to accelerate more than a decade of research on the nature of relationships between communities and those that work alongside them. 

Voconiq delivers a community survey and engagement approach that helps companies, industries, and governments to understand what matters most to community members and how to develop stronger relationships with communities. Community attitude data is collected over time, analyzed, and provided back to our customers and community members in a format that is accessible and useful. The process provides an avenue for our customers to actively address issues that are important to communities.

Organisationer vill bättre förstå de samhällen de arbetar med, förbättra relationer och bygga förtroende, baserat på en ömsesidig förståelse för effekterna och fördelarna med de industriella aktiviteter de bedriver. 

Community members from local areas surrounding the company's project are invited and encouraged to participate. We aim to reach as many community members as possible within these areas. The aim is to ensure that a diverse sample of community members participate. 

The frequency of surveys varies depending on the company. A detailed 'anchor' survey takes place at the start of the process. For Freeport-McMoRan 'Pulse' surveys then take place every six months. 

The surveys aim to find out about community attitudes towards issues such as (but not limited to) the effectiveness of particular company community investment programs, and potential impacts related to their operations (for example, dust, noise, blast vibrations, etc.), along with employment, skills training and development initiatives. The survey also focuses on the nature of the relationship between community members and the company. 

Following a brief registration process, the ‘Pulse’ surveys should take just 5 minutes to complete. The ‘Anchor’ survey is a more detailed survey, taking approximately 10-15 minutes to complete. The results of the ‘Anchor’ survey determine the items included in the ‘Pulse’ surveys. 

Yes, the surveys can be completed on any device able to access the online survey platform. The survey is rendered according to the screen size of mobile device. Most modern mobile browsers will be compatible with our mobile surveys, which includes: iPhones, iPads, Android phones and tablets, Windows phones, BlackBerry and more. 

Yes, before a program of work is started the most appropriate way to conduct surveys is assessed and the approach adjusted accordingly. Please contact Voconiq to discuss your needs further. 

Enkäten kan göras på samma enhet mer än en gång, designat. Våra system är utformade för att tillåta flera inlägg i undersökningen från samma dator eller enhet så att flera personer kan fylla i undersökningen från samma offentliga maskiner (till exempel från biblioteket eller andra offentliga datorer). Detta är avgörande för att säkerställa rättvis och inkluderande tillgång till gemenskapsmedlemmar som kanske inte har sin egen dator eller internet (eller kämpar med att använda sådana saker hemma). 

Við erum þó meðvituð um að það bjóði upp á að sami einstaklingur taki könnunina oft og geti þannig skekkt niðurstöður. Gagnavinnslan er vönduð og lætur vita þegar oft er svarað úr sama tæki ásamt því að láta vita um svipaðar niðurstöður úr mörgum mismunandi tækjum (þar sem t.d. sami einstaklingur hefur framkvæmt könnunina á mörgum mismunandi tækjum). Kerfið sendir okkur boð um að skoða þessi svör nánar (en í því felst hvorttveggja athugun af hálfu gagnafræðings og ítarleg tölfræðigreining). Í tilfellum þar sem margar kannanir eru taldar vera frá sama einstaklingi eru umfram kannanir hunsaðar og fjarlægðar úr könnunarniðurstöðum. 

Dessutom utformar vi våra undersökningar för att göra det möjligt för oss att ge en djupare insikt eller förståelse för komplexa frågor – vikten av svar eller andelen svar som stöder en fråga är bara en del av resultaten som levereras till branschen(erna) som kontrakt med oss. Av större intresse kommer ofta de genomsnittliga betygen inom olika grupper och hur de skiljer sig åt. 

Voconiq has a strict ethics framework that protects the rights of participants. All data are maintained securely, and no personal information or information that would enable identification of individuals is made available to the organization or any other party. Participant confidentiality is assured. The collection, use, disclosure, storage, and security of personal information is done in accordance with applicable privacy laws. All other parties, including the commissioning organization, receive an aggregated summary of responses by the community, not individual response data. 

Voconiq will analyze the survey data collected and provide the information back to the communities and to the company in a format that is accessible and useful. The company receives the summary of data collected in each local region so they can track how well the operation engages with communities neighboring their operations. 
Den aggregerade informationen kan användas för följande: 
• att identifiera och förstå drivkrafter för förtroende och acceptans för organisationen i aktiviteter för samhällsengagemang och i olika företagskommunikationsmaterial och rapporter 
• att informera industrins och beslutsfattares framtida beslut och aktiviteter 
• att ta fram rapporter och vetenskapliga artiklar 
• in a broader program of Voconiq research that aims to understand the relationships between mining and communities at different levels over time. 

Organisationer åtar sig att använda denna data för att hjälpa till att uppnå resultat som är viktiga för deras samhällen. Undersökningsdatan kommer också att informera företagets samhällsengagemang och utveckling inom den lokala regionen.

When participants complete a survey, they receive 'tokens' which they can allocate to one or more eligible not-for-profit community groups that have registered with Voconiq. Following each survey, Voconiq will send an update to all community groups telling them how many tokens they have accrued and their donation value. Voconiq will either donate via an existing payment portal or the organization will send Voconiq an invoice which Voconiq will pay. 

Gemenskapsgrupper som är kvalificerade inkluderar skolor, välgörenhetsorganisationer och ideella klubbar och organisationer som verkar inom den lokala regionen.
Full eligibility criteria are tillgänglig här. 

Deltagandet är helt frivilligt och deltagarna kan när som helst sluta utan konsekvenser. Även om det inte är möjligt att dra tillbaka data när resultaten väl har publicerats, kan deltagandet dras tillbaka när som helst, utan fördomar, påföljder eller utan att behöva ange en anledning till tillbakadragandet. 

This is ok, community members can join Local Voices at any time. Voconiq will send a link to the ‘Pulse’ survey that is underway at that time and will continue to send invitations when each ‘Pulse’ survey is available for completion until you tell us otherwise. 

Authorized representatives for each community group are sent regular updates on token accrual and balance at the end of each survey collection period. While Voconiq does not disclose how much each community group accrues, we do promote the overall value of donations for each location and company. 

Donations will either be made at the end of the survey collection period or when a community group decides to submit a claim. For cash donations, community groups simply submit an invoice to Voconiq for the amount owed. Details on how to submit a claim are available on the relevant project page. Payment will be made within 30 days of submission through the portal. Further information will be sent through to registered community groups.