Voconiq is a data science, research and community engagement company that bridges the gap between communities and the companies, industries and governments that work within and alongside them. Voconiq was established in 2019 to accelerate more than a decade of research on the nature of relationships between communities and those that work alongside them. 

Voconiq delivers a community survey and engagement approach that helps companies, industries, and governments to understand what matters most to community members and how to develop stronger relationships with communities. Community attitude data is collected over time, analyzed, and provided back to our customers and community members in a format that is accessible and useful. The process provides an avenue for our customers to actively address issues that are important to communities.

Organisasi ingin lebih memahami komunitas tempat mereka bekerja, untuk meningkatkan hubungan dan membangun kepercayaan, berdasarkan pemahaman bersama mengenai dampak dan manfaat dari aktivitas industri yang mereka lakukan. 

Community members from local areas surrounding the company's project are invited and encouraged to participate. We aim to reach as many community members as possible within these areas. The aim is to ensure that a diverse sample of community members participate. 

The frequency of surveys varies depending on the company. A detailed 'anchor' survey takes place at the start of the process. For Freeport-McMoRan 'Pulse' surveys then take place every six months. 

The surveys aim to find out about community attitudes towards issues such as (but not limited to) the effectiveness of particular company community investment programs, and potential impacts related to their operations (for example, dust, noise, blast vibrations, etc.), along with employment, skills training and development initiatives. The survey also focuses on the nature of the relationship between community members and the company. 

Following a brief registration process, the ‘Pulse’ surveys should take just 5 minutes to complete. The ‘Anchor’ survey is a more detailed survey, taking approximately 10-15 minutes to complete. The results of the ‘Anchor’ survey determine the items included in the ‘Pulse’ surveys. 

Yes, the surveys can be completed on any device able to access the online survey platform. The survey is rendered according to the screen size of mobile device. Most modern mobile browsers will be compatible with our mobile surveys, which includes: iPhones, iPads, Android phones and tablets, Windows phones, BlackBerry and more. 

Yes, before a program of work is started the most appropriate way to conduct surveys is assessed and the approach adjusted accordingly. Please contact Voconiq to discuss your needs further. 

Berdasarkan desain, survei dapat diselesaikan pada perangkat yang sama lebih dari satu kali. Sistem kami dirancang untuk memungkinkan beberapa entri ke dalam survei dari komputer atau perangkat yang sama sehingga banyak orang dapat menyelesaikan survei dari mesin umum yang sama (misalnya, dari perpustakaan atau komputer umum lainnya). Hal ini penting untuk memastikan akses yang adil dan inklusif bagi anggota masyarakat yang mungkin tidak memiliki komputer atau internet sendiri (atau kesulitan menggunakan hal-hal tersebut di rumah). 

Namun, masalah beberapa entri survei dari satu individu yang berpotensi menyebabkan distorsi data adalah sesuatu yang kami tanggapi dengan serius. Pemrosesan data kami canggih dan menandai setiap entri tambahan dari perangkat yang sama, serta menandai hasil serupa dari beberapa perangkat berbeda (misalnya, individu yang sama telah menyelesaikan survei dari beberapa perangkat berbeda). Sistem memperingatkan kita untuk melakukan pemeriksaan tambahan terhadap respons ini (yang mencakup pemeriksaan oleh data scientist dan melalui pemrosesan statistik tingkat lanjut). Jika beberapa tanggapan dianggap berasal dari individu yang sama, kelebihan tanggapan akan diabaikan dan tidak disertakan dalam hasil survei. 

Selain itu, kami merancang survei agar kami dapat memberikan wawasan atau pemahaman yang lebih mendalam mengenai permasalahan yang kompleks – bobot tanggapan atau proporsi tanggapan yang mendukung suatu permasalahan hanyalah sebagian dari hasil yang diberikan kepada industri yang kontrak kami. Yang lebih menarik sering kali adalah peringkat rata-rata dalam kelompok yang berbeda dan perbedaannya. 

Voconiq has a strict ethics framework that protects the rights of participants. All data are maintained securely, and no personal information or information that would enable identification of individuals is made available to the organization or any other party. Participant confidentiality is assured. The collection, use, disclosure, storage, and security of personal information is done in accordance with applicable privacy laws. All other parties, including the commissioning organization, receive an aggregated summary of responses by the community, not individual response data. 

Voconiq will analyze the survey data collected and provide the information back to the communities and to the company in a format that is accessible and useful. The company receives the summary of data collected in each local region so they can track how well the operation engages with communities neighboring their operations. 
Data gabungan dapat digunakan untuk hal berikut: 
• untuk mengidentifikasi dan memahami pendorong kepercayaan dan penerimaan organisasi dalam kegiatan keterlibatan masyarakat, dan dalam berbagai materi dan laporan komunikasi perusahaan 
• untuk menginformasikan keputusan dan kegiatan industri dan pembuat kebijakan di masa depan 
• Menghasilkan laporan dan karya ilmiah 
• in a broader program of Voconiq research that aims to understand the relationships between mining and communities at different levels over time. 

Organisasi berkomitmen untuk menggunakan data ini untuk membantu mencapai hasil yang penting bagi komunitasnya. Data survei juga akan memberikan masukan bagi pendekatan keterlibatan masyarakat yang dilakukan perusahaan dan pembangunan di wilayah setempat.

When participants complete a survey, they receive 'tokens' which they can allocate to one or more eligible not-for-profit community groups that have registered with Voconiq. Following each survey, Voconiq will send an update to all community groups telling them how many tokens they have accrued and their donation value. Voconiq will either donate via an existing payment portal or the organization will send Voconiq an invoice which Voconiq will pay. 

Kelompok komunitas yang memenuhi syarat termasuk sekolah, badan amal, dan klub serta organisasi nirlaba yang beroperasi di wilayah setempat.
Full eligibility criteria are Tersedia disini. 

Partisipasi sepenuhnya bersifat sukarela, dan peserta dapat berhenti kapan saja tanpa konsekuensi apa pun. Meskipun pencabutan data tidak dapat dilakukan setelah hasil dipublikasikan, partisipasi dapat ditarik kapan saja, tanpa prasangka, penalti, atau harus memberikan alasan penarikan. 

This is ok, community members can join Local Voices at any time. Voconiq will send a link to the ‘Pulse’ survey that is underway at that time and will continue to send invitations when each ‘Pulse’ survey is available for completion until you tell us otherwise. 

Authorized representatives for each community group are sent regular updates on token accrual and balance at the end of each survey collection period. While Voconiq does not disclose how much each community group accrues, we do promote the overall value of donations for each location and company. 

Donations will either be made at the end of the survey collection period or when a community group decides to submit a claim. For cash donations, community groups simply submit an invoice to Voconiq for the amount owed. Details on how to submit a claim are available on the relevant project page. Payment will be made within 30 days of submission through the portal. Further information will be sent through to registered community groups.