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Voices from the heart
of your community

Voconiq Local Voices is a unique community engagement
program developed over 10 years within Australia's leading
science agency, CSIRO.
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The Local Voices 'pulse' survey is now closed.

 

Thank you to everyone who completed the Local Voices 'pulse' survey in September & October. Our team is busy analysing the data and look forward to sharing the insights with the community soon.

The next survey is scheduled for early 2023.

If you are new to Local Voices and would like to receive an invitation when the next survey opens, please register below. You are welcome to join Local Voices at anytime:

About Local Voices

Voconiq Local Voices is a unique community engagement program developed using research conducted by Australia's national science agency, CSIRO.

Rio Tinto has engaged Voconiq to conduct a three-year analysis of community attitudes to the company's operations. This gives communities neighbouring the operations an opportunity to express their views and experiences inside the company, helping to inform the company's decision-making.

Each time a survey is completed, a donation is made to local community groups of your choice. It's our way of thanking you for your time and insights and supporting those groups so that they can continue their great work in the community.

How we work with you

Local Voices will provide the communities neighbouring Rio Tinto's operations a way to express their views and experiences directly to the business, and help them engage on the issues that matter most to these communities. While Rio Tinto may not be able to solve every issue raised, it will be better informed on the things that matter most to your local community.

So have your say about what’s important to you, and your community can benefit.

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Haven't registered yet?

Participate to unlock rewards for local community groups and have your voice heard. It’s quick and easy.

Community Rewards

We support the communities we work in through the Voconiq Local Voices Community Rewards Program. This allows eligible community groups (such as schools, charities, and not-for-profit clubs and organisations) within the region of the study to nominate for donations. *Terms & conditions apply

Every time a survey is completed, community members can assign a donation to one or more community groups registered with Voconiq Local Voices in their area.

Your voice can help the community groups you care about!

 

Rio Tinto's commitment

Rio Tinto continually works to understand the social context in which they operate and to build this understanding into their business planning. Over the past three years, feedback from the community has helped them understand where they are doing well and where there may be opportunities to improve, and as such are looking forward to continuing to receive this feedback through Local Voices. By giving communities regular and independent opportunities to say what’s on their mind, Rio Tinto is better placed to respond to and address issues as they arise.

"We really value regular feedback from the community through the Local Voices program which has already helped to inform and guide our work with communities in the Pilbara. We want to be a valued local company and our host communities to know that we are listening to what they have to say and that they have a voice.”

General Manager Communities and Communications, Ainslie Bourne.

Turning insight into action

Rio Tinto values regular feedback from the community through the Local Voices program, which has already helped to inform and guide their work with communities in the Pilbara. The business wants to be a valued local mining company and build strong local communities and we’re helping to do this by providing a voice from within your community.

“Following the feedback received last year, we committed funds to develop a new state-of-the-art childcare centre in Tom Price, extended our sponsorship of the West Pilbara Turtle Program, and provided support packages to the City of Karratha and the Shire of Ashburton to assist economic stimulus initiatives.”

General Manager Communities and Communications, Ainslie Bourne.

Together with Rio Tinto, Voconiq is seeking to revitalise and expand Local Voices and looks forward to continuing the Local Voices initiative across the Pilbara.

What you’ve told us

Thank you to those who shared their feedback in the September 'anchor' survey. The results are in! Jump on to our community dashboard to explore all of the results specific to your own town:

Frequently Asked Questions

Local Voices is a specialised service offered by Voconiq which captures a full spectrum of opinion at a grassroots level around an industrial operation. It is a way for organisations to conduct a long-term regular analysis of community attitudes to the company’s operations in and around specific communities. It gives the communities neighbouring the operations a voice that is being heard by the company and is helping to inform business decision making.

A detailed 'anchor' survey (or baseline) is conducted to understand the key trust drivers in the community, followed by regular 'pulse' surveys to track changes over time. Surveys can be completed online, on mobile, pen and paper, or through brief phone interviews.

In addition, every survey can help earn money for local not-for-profit groups through the Voconiq Local Voices Community Reward Program. Every time a survey is completed, community members can assign a donation to one or more community groups registered with Voconiq.